INTRODUCTION, together with its affiliates (collectively referred to as “My Federal Student Loan,” “our,” and “we”), have adopted this policy in accordance with the Digital Millennium Copyright Act of 1998, including the Online Copyright Infringement Liability Limitation Act (the “DMCA”).

INFRINGEMENT POLICY will respond to clear notices of alleged copyright infringement that comply with or substantially comply with the requirements set forth in this DMCA Policy. does not act as an arbiter or judge of disputes about intellectual property rights. It is our policy to disable access to or remove text and other material (“Content”) posted on our website which we believe in good faith is infringing a copyrighted work.


In accordance with the DMCA, can be notified by email mail to: [email protected]


If you believe your work has been displayed or otherwise used on the Website in a manner that infringes your copyright, you must provide written notification of same to us via e-mail. Please note that you may be liable for damages, including without limitation attorneys’ fees and costs, if you materially misrepresent that your work has been infringed by Content on the Website. If you are unsure whether your work has been infringed, we recommend that you contact an attorney before sending notice to us.

You must use the following format for your written notification:

(a) Identify in sufficient detail your copyrighted work that you believe has been infringed by Content on the Website;

(b) Identify the Content on the Website that you claim infringes your copyrighted work. You must identify all Content that you believe infringes, describe how the Content infringes your work, and describe where the Content is located on the Website with sufficient detail so that we can verify its existence and remove it if we believe in good faith that it infringes your copyrighted work. In the event that the allegedly-infringing Content is located in more than one place on the Website, identify each location;

(c) Provide your contact information, including your full name, mailing address, telephone number, and e-mail address, if any;

(d) You must include a statement that, under the penalty of perjury, you have a good-faith belief that use of the Content in the manner complained of is not authorized by the copyright owner, its agent, or the law;

(e) You must include a statement that the information in the notification is accurate, and, under penalty of perjury, that you are the copyright owner or that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed; and

(f) you must sign the written notification physically or electronically.

In addition to the foregoing, it would help if you included a copy of the copyright Certificate of Registration for your work, if any, or other information that supports your claim that your work is protected by copyright and that you are the owner of that copyright or are authorized to act on behalf of the owner.


After receiving your infringement notice, will review it. If your notice contains the required information, as explained above, and if we have a good-faith belief that the Content is infringing your copyright, we will remove or disable access to the infringing Content.


YOU MAY SEND A DMCA NOTICE BY EMAIL to: [email protected]


This document was last updated on January 20, 2015